To plan and manage the movement of both inbound and outbound cargo and make sure that everything is handled and shipped in line with the standard operating procedures.

Minimum Qualifications:

National Senior Certificate (NQF Level 4)

Environmental / Other conditions:

• Valid driver’s licence
• Valid Forklift licence
• Willing to work extended hours
• Must be able to work in warehouse environment.

Behavioural:

• Customer Service
• Handling of Cargo
• Scanning of Cargo
• Check equipment for serviceability
• Safe and secure workplace

Skills:

• Deadline driven
• Able to work under deadlines
• Communication skills
• Customer service
• Technical competency
• Light machinery

Acceptance of Cargo:

• Checking that documents are completed correctly
• Scanning of material into and out of the system
• Check weighing shipments handed over by customers
• Completing documents handed over by customers
• Ensure that shipments are tagged according to their destination
• Sorting the shipments according to destination
• Completing container tags/check sheets
• Loading of Freight material into containers as required
• Ensuring that bags are counted when loading onto vehicle / containers to ensure that no misroutes occur.
• Repairing bags damaged after acceptance
• Ensure that a high level of service is always maintained.

Operational:

• Safety equipment to be worn at all times whilst on duty – no exceptions.
• To load and off-load cargo – making sure of NO damages.
• To maintain good relations /communication skills with customers
• Complete vehicle inspections daily
• Ensure vehicle is kept clean at all times
• No unauthorised passengers are allowed in the vehicle
• To load and off load cargo ensuring no damages occur
• To maintain good relations / communication skills with customers.

Administration:

• To ensure that all P.O.D.’s / weigh bills are properly signed for, by the customer.
• To ensure all the applicable / relevant documentation is correct and handed to the supervisor.
• Weight / dimensions are checked according to documentation.
• To ensure all documentation is completed correctly and handed in daily.
• Report all problems/ incidents and complaints to respective supervisor / manager.
• Pre-alerts are communicated through the respective branches / customers.
• Discrepancies are reported and resolved
• To ensure that Occupational Health, Safety and General Housekeeping are adhered to in the workplace.
• Responsible to keep up to date on procedure changes/new procedures by monitoring entries into the procedures book:
• Check for new entries daily at the start of your shift.
• Sign that the procedures have been read as required
• Advise management of any errors in procedures that need to be rectified or changed.
• To follow company procedures and procedures as and in accordance labour law practices and procedures
• Maintain good relationship with clients and co-workers