Cargo Chat Edition 19

Partnership and Collaboration

As supply chain become more vital, complex and urgent, so the benefit of established relationships comes to the fore. The longer partnerships endure, the more all parties in the chain learn about the nature of the cargo, client patterns and preferences, seasonalities and risks to be managed. This goes far beyond the simple shipping requirements of the past. Express parcels may be subject to pilferage, damage or contamination which experience and expert procedures mitigate. There are so many links in the chain that only a close and long-term partnership can do justice to the interests of all. Just as importantly, the people in each party at all levels, get to know their counterparts, building trust, openness and a mutually-beneficial working relationship.